This course teaches you how to effectively work with customers to make and achieve shared outcome goals:

• Budget Assyemtries - how to handle the problems that arise from customers leveraging the resources of an intel organization's budget
• Fatal Assumptions - assumptions about your customer to avoid, and how to help your customer become agile as well
• Outcome-Centricity - how to form and decompile outcome goals with your customer
• Customer Engagement - how to best engage with your customer

This course is a recorded version of the live course and can be taken on-demand in an unclassified environment and in small chunks, module by module. 

The course includes a test at the end, with a certificate of completion and a certification badge to add to LinkedIn or your email signature.